Privacy Policy

Audio and processing

We receive your uploaded audio, filename, file size and duration so we can separate it and provide playback and downloads. Audio is stored in a private Cloudflare R2 bucket and sent to Replicate to run the separation model. Temporary signed links allow the processing provider and your browser to read the files. Protect these links as private information.

We do not use your uploaded audio or separated tracks to train models. We do not offer public result-sharing or sell your audio.

Accounts and essential cookies

Google sign-in provides your name, email address, profile image and account identifier. We store account and session records and processing-minute transactions to operate your account. Essential cookies maintain login, remember preferences and associate guest tasks with the browser. Browser local storage remembers the current task so you can return to it.

Security and abuse prevention

We use a pseudonymous browser identifier and a keyed IP hash to prevent abuse and enforce free processing eligibility. The processing allowance records do not store your raw IP address. IP hashes are grouped by day; rows older than two days are removed during subsequent processing requests. Browser eligibility records persist to enforce the guest allowance. Cloudflare Turnstile verifies processing requests and handles browser and network signals under Cloudflare's privacy policy.

Our infrastructure providers necessarily receive network information when serving requests. Any optional analytics enabled on this site are subject to the site's cookie settings where consent is required.

Website analytics

We use Microsoft Clarity to understand clicks, scrolling and page interactions through heatmaps and session replays. Page text and images are masked in our integration to protect information such as filenames and account details. Clarity receives usage and network information; it does not receive the audio files through this integration. Analytics cookies are allowed only after you accept optional cookies, and advertising storage consent stays denied. Without consent, Clarity operates in a limited, cookieless mode. Where available, use Cookie settings in the footer to change your choice. See Microsoft's privacy statement.

Retention

Files are accessible for 24 hours after upload, then automatically cleaned up. Access ends at the displayed expiry time; storage deletion is asynchronous, rather than guaranteed at that exact instant. Replicate handles its own temporary processing data under its data retention policy. Account, task metadata and minute records may remain after the audio expires so we can maintain balances, handle support and prevent abuse.

Sharing and safeguards

We share information only as needed with service providers, to respond to valid legal requests, or to protect the service and its users. Google handles sign-in, Cloudflare provides hosting, storage and verification, and Replicate processes audio. Providers may process information in other countries. We use access controls, private storage and encrypted connections; no online service can guarantee absolute security.

Your requests

You can request access, correction or deletion of your account and related data by contacting support@isolatevocals.com. We may ask you to verify account ownership and retain records needed for legal obligations or unresolved disputes. Questions about this policy or changes to it can be sent to the same address. The revision date above identifies the current policy.